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Meet the Leadership Staff

Hyacinth Diaz, President/CEO

As an Army Veteran, Hyacinth has held leadership roles in the military and the civilian sectors. She is an accomplished, business-savvy professional with over 20 years of extensive experience leading multi-sector teams and driving technological and operational advancement in various industries. Hyacinth has worked with top companies such as AT&T, IBM, Raytheon, KBR, CenterPoint and Tiburon. Hyacinth is known for driving top-line growth, cultivating innovation, finding cost reductions, and operational optimization.

  • Bachelor of Science in Computer Information Systems
  • Bachelor of Applied Science in Information Systems and Internet Technology
  • PMP- Project Management Professional
  • ACP- Agile Certified Practitioner
  • CCNA
  • CEH
  • CASP
  • Security+
  • Linux
  • Net+
  • A+
  • ServiceNow
  • Meraki
  • Government Compliance & Audits
  • Human Resource Management
  • IT Management
  • Network Node Management
  • NetBrain Node Management
  • Process Creation & Implementation Management
  • Project Management
  • System Analytics & Training
  • Technical Writing & Coding
Hyacinth Diaz

Meet the Leadership Staff

Hyacinth Diaz, President and Owner

As an Army Veteran, Hyacinth has held leadership roles in both the military and the civilian sectors. She has worked with companies such as AT&T, IBM, Tiburon, Raytheon, and Kellogg Brown & Root Inc. to name a few. Hyacinth specializes in information technology, AGILE, project management, strategy formulation and implementation, business transformation and process creation to improve overall productivity. Hyacinth has over 30 years of experience in various sectors, such as Technology, Communication Services, Federal Government, Professional & Business Services, Human Resources, Educational Services, Manufacturing, Energy, Oil and Gas.

  • Bachelor of Science in Computer Information Systems
  • Bachelor of Applied Science in Information Systems and Internet Technology
  • PMI – Project Management Professional, Agile Certified Practitioner
  • CCNA
  • CEH
  • CASP
  • Security+
  • Linux
  • Net+
  • A+
  • ServiceNow
  • Meraki
  • Government Compliance & Audits
  • Human Resource Management
  • IT Management
  • Network Node Management
  • NetBrain Node Management
  • Process Creation & Implementation Managment
  • Project Management
  • System Analytics & Training
  • Technical Writing & Coding
Hyacinth Diaz
Melissa Diaz

Melissa Wright, CFO

Melissa has a strong background in finance, operations, and management. She provides support by conducting comprehensive financial analyses, identifying areas of improvement, designing and implementing financial processes, and improving operational efficiency and profitability. Melissa drives strategies, initiatives, and processes that generate vigorous growth in financial performance and operational efficiencies.

  • Master of Business Administration in Finance and Management
  • Bachelor of Arts in Political Science and Bachelor of Business Administration in Marketing
  • Administrative Management
  • Asset Management
  • Community Development 
  • Content Development
  • Finance Management
  • Grant Management 
  • Marketing
  • Operation Management
  • Property Management
  • Quality Control & Compliance
  • Strategic Planning

Steven Delgado, Principal Consultant

Steven has 20 years of experience in community development. Skilled in identifying community needs, developing actionable plans, and fostering partnerships to achieve impactful results. He has designed and executed many community-based programs that have resulted in sustainable growth and improvement within communities and organizations that serve the communities. Steven provides support by leading the capacity-building and strategic planning efforts. He is an expert in stakeholder engagement, project management, and strategic planning.

  • Master of Public Administration (MPA)
  • Community Needs Assessment
  • Program Design & Implementation
  • Stakeholder Engagement
  • Strategic Planning
  • Project Management
  • Grant Writing & Fundraising
  • Policy Development
  • Public Speaking & Advocacy
  • Data Analysis & Reporting
  • Cross-Cultural Communication

Todd Mason, Senior Consultant

Todd has over 10 years of experience in strategic marketing, communications and management. He provides strategic advice and guidance to clients on brand positioning, messaging, and communication strategies leads. Todd leads large cross-functional projects and develops management policies, communication content and marketing strategies. He also manages budgets and allocates resources effectively to maximize ROI on marketing activities.

  • Master of Business Administration (MBA) with a focus on Strategic Management and Organizational Development
  • Bachelor of Science in Communication
  • Strategic Marketing Planning
  • Brand Development
  • Digital Marketing & SEO
  • Content Creation & Copywriting
  • Social Media Management
  • Market Research & Analysis
  • Campaign Management
  • Public Relations
  • Data Analysis & Reporting
  • Client Relationship Management
Hyacinth Diaz

Kelsey Hartwood, Consultant

Kelsey has over 10 years of experience in IT and software management. She provides support by managing project timelines, resources, and budgets, ensuring successful delivery of IT projects on time and within scope. Kelsey delivers training and support to client teams, facilitating smooth transitions to new technologies and systems.

  • Bachelor of Science in Information Systems
  • IT Strategy & Consulting
  • System Integration & Implementation
  • Technology Infrastructure
  • Project Management
  • Cybersecurity & Risk Management
  • Data Analysis & Business Intelligence
  • Software Development & Systems Design
  • IT Governance & Compliance
  • Client Relationship Management
Hyacinth Diaz